Políticas de privacidad

I. INTRODUCTION

KIFFER LABORATORIES, KIFFER LABS brands of dietary supplements, beverages, and related products. In this Privacy Notice (this “Notice”),

YOU ACKNOWLEDGE AND AGREE THAT THE POLICIES REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

This Notice covers how and why we collect, use, and disclose information that identifies or can be used to identify you (sometimes referred to as “Personal Data” or “Personal Information” under applicable privacy and data security laws, and hereinafter, “Personal Data”) when you access or use the Nutrabolt owned websites or mobile applications (which may have additional Terms of Use), other products, brands or services that link to this Notice (collectively, the “Services”) or when you otherwise interact with us. If you do not agree with the content of this Notice, please do not use our websites or otherwise interact with our company, services, brands or products.

II. WHAT DATA DOES KIFFER LABS COLLECT AND HOW?

When you use our Services, we may collect or receive Personal Data about you to provide our services and operate our business. Personal Data may include your name, age, gender, photo, general background information, location/hometown, email address, mailing address, phone number, credit card information, biometric data, fitness level and fitness goals, activities, and interests.

We collect Personal Data in the following ways:

A. Information You Provide to Us Directly:

  • When you visit and interact with our Services including submitting a posting to any of our forums, message boards, review areas, chats, messaging services, profile pages or other areas of the websites;
  • When you voluntarily provide information to us when registering for our Services directly or through a social networking site;
  • When you enter purchase information, place orders, make exchanges or returns, or when you request information about products and services offered through the Services;
  • When you register for our loyalty program;
  • When you contact our call center or customer service department;
  • When you enter a contest or sweepstakes, respond to a survey or questionnaire or subscribe to a newsletter;
  • When you provide us with comments or suggestions;
  • When you download a Nutrabolt app from our Services or an app store;
  • When you use social media in connection with or to interact with the Services;
  • When you attend our events or events we sponsor or participate in our field marketing activations or other activities; or
  • When you serve as talent (e.g., a model or social media influencer) in our advertising campaigns.

B. Information Collected Automatically:

We also may receive and store certain information about you and your device(s) automatically when you access or use our Services. This information may include:

Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and date and location of the transaction.

Usage and Log Information: We collect information related to your access to and use of the Services, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Preferences: We collect information about your preferences to make your use of the Services more productive through the use of cookies.

Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use different technologies to collect information, including cookies and pixel tags when you access the Services, whether as a registered user (“User”) or a non-registered user, to automatically record information such as your Internet Protocol (IP) address, browser type and language, Internet service provider, referring and exit websites and applications, operating system, date/time stamp, and clickstream data (“Log Data”). For more information on our collection of your personal data using cookies, please review our Cookies Notice.

C. Information Collected from Other Sources

We also may collect or receive Personal Data from third parties such as service providers, vendors, contractors, and partners as described in Section IV of this Notice.

III. WHY KIFFER LABS COLLECT PERSONAL DATA?

KIFFER LABS collects Personal Data for the following business or commercial purposes:

Account registration. We create your User account for your use of the Services based upon the Personal Data you provide. If you decide to create a User account on our Services by logging into a social networking site, you are using the Personal Data you have already provided to the social networking site (such as your name, email address, and other information you make publicly available via the social networking site) to create your User account on our Services. The information we collect may depend on the privacy settings you have with the social networking site, so please consult the social networking site’s terms of use and privacy policy.

Communications. We use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you with an “opt-in” mechanism.

Order Fulfillment. We use your Personal Data to assist us in fulfilling orders you place with us, such as making shipping arrangements and contacting you about back orders, returns or exchanges. If you use a credit or debit card for any purchase, we will collect and retain the necessary information about such card that you submit (through our third party processors who keep the credit or debit card information confidential) to complete that purchase, as well as keep a history of your purchases. We use the collected information to process your purchases and to better assist you when you contact us.

Operation, maintenance, and improvement of our websites, products, and services. We use your personal data to aid us in the operation and maintenance of our Services. We also use such information to help us improve our Services and the products and services we offer to you in order to better serve you and our other customers. For example:

We use Log Data to monitor and analyze use of our Services and our Services’ technical administration, to increase our Services’ functionality and user-friendliness, and to better tailor our Services and marketing or promotional materials to our visitors’ needs. For example, some of this information is collected so that when you visit our Services again, it will recognize you and the information could then be used to provide advertisements and other information appropriate to your interests. We also use this information to verify that visitors to our Services meet the criteria required to process their requests.

We may combine your Personal Data with certain non-identifying information (e.g., age and individual preferences) that you provide as part of your registration on our Services (“Non-Identifying Information”) and aggregate it with information collected from other users of the Services to attempt to provide you with a better experience, to improve the quality and value of our Services and to analyze and understand how our Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

Contests. We use your Personal Data to administer contests, sweepstakes, and promotions that you enter.

Loyalty program. If you elect to join our loyalty program, we use your Personal Data to administer our loyalty program.

Customer service. We use your Personal Data to:

  • Personalize your experience and deliver the type of content and product offerings in which you are most interested;
  • Better service you when responding to your customer service requests and questions;
  • Send periodic emails regarding your order or other products and services; and
  • Follow up with you after correspondence (live chat, email or phone inquiries).

Contracts. We use your Personal Data to carry out our obligations and enforce our rights arising from any contracts entered into between Nutrabolt and you (or your employer), including for billing and collection.

Miscellaneous. We use your Personal Data in other ways as required or permitted by law or with your consent.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without first providing you with notice

IV. HOW KIFFER LABS SHARES PERSONAL DATA

We may share or disclose your Personal Data for a business purpose with the following third parties:

Vendors: We engage vendors, third parties, service providers, contractors, and partners to:

  • Facilitate the operation of our websites including operating our websites on our behalf, performing website-related services (e.g., maintenance services, database management, web analytics, and improvement of our websites' features), and/or assisting us in analyzing how our websites are used;
  • Facilitate and deliver the various forms of communication described in Section III of this Notice and/or track, personalize, and deliver marketing or other promotional materials;
  • o fulfill purchase orders including making shipping arrangements, contacting consumers about back orders, returns or exchanges, processing payments, and/or assisting with billing and collection;
  • Administer our sweepstakes, contests, and other promotions;
  • Administer our loyalty program; and
  • Provide customer service support.

Data Analysts and Aggregators: We may share aggregated information that does not include Personal Data, and we may otherwise disclose Non-Identifying Information such as general (non-specific) geographic location, device/browser technology, onsite behavior, population data, user segmentation, survey results, and Log Data, with third parties for data analysis, demographic profiling, and other purposes. Any aggregated information shared in this manner will not contain your Personal Data. Non-Identifying Information is considered a part of your Personal Data only if combined with other identifiers (e.g., combining your zip code with your street address) in a way that enables you to be personally identified or contacted. The same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (e.g., your viewing preferences).

Social Networking Sites : We allow users to link their social media accounts to our Services, and may allow linking to accounts of future social networking sites as they are developed. Users can then post their recent activity on our Services to their social media accounts. You will be prompted to decide whether or not your activity on our Services will be shared and disclosed on your social media account. Unless the social networking site has received your Personal Data independently of our Services, these social networking sites will only have access to your Personal Data (not including credit or debit card information) for the purpose of making the link to your User account.

Other Website Users: When you register through our Services and submit your Personal Data to create a User profile, other users of the Services will see your name. If you choose to provide additional Personal Data in your profile, other users of the Services will see such additional Personal Data including your photo, location, website, and biography. Providing additional Personal Data is voluntary and should correlate with the degree of interaction you want to have with other users of the Services. We recommend that you refrain from disclosing any information you consider sensitive and/or confidential.

Government and Law Enforcement: KIFFER LABS cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We can disclose any information about you to government or law enforcement officials or private parties as we believe necessary or appropriate to respond to claims and legal process including subpoenas and litigation, and to protect the safety, property, and rights of Nutrabolt or other parties or to prevent or stop activity we may consider to be illegal, unethical or legally problematic.

Related Businesses: KIFFER LABS may disclose Personal Data to our subsidiaries and/or affiliates. We may also sell, divest, transfer, assign, share or otherwise engage in a transaction that involves some or all of our assets, including any or all of the information described in this Notice, in the course of a corporate divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization or any other similar transaction or proceeding.

Miscellaneous: In addition to the above KIFFER LABS may disclose Personal Data to third parties to fulfill the purpose for which you provide it, for any other legitimate business or commercial purpose disclosed by us when you provide the information, or with your consent (where appropriate).

V. PROTECTING YOUR PERSONAL DATA.

Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and KIFFER LABS will never ask you for your password, credit card information or Personal Data in any unsolicited communication such as phone calls or emails. We urge you to be careful about giving out information in public areas of our Services or using unsecured public WiFi when accessing your User account.

VI. TRANSFERS TO OTHER COUNTRIES

KIFFER LABS may share your Personal Data as described in Section IV of this Notice, which means that your information may be transferred to, and maintained on, computers or with third parties located outside of your state, province, country or other governmental jurisdiction. Your Personal Data may therefore be subject to privacy laws of other jurisdictions. If you are located outside the United States and choose to provide information to us, Kiffer Labs may transfer your Personal Data to the United States and process it there.

However, we have taken appropriate safeguards to ensure that your Personal Data will remain protected in accordance with this Notice. These safeguards include implementing the European Commission’s Standard Contractual Clauses for transfers of Personal Data between our group companies, which require all group companies to protect Personal Data they process from the EEA in accordance with European Union data protection law. Our Standard Contractual Clauses can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and further details can be provided upon request.

VII. DATA RETENTION AND DELETION

Kiffer Labs keeps your Personal Data for varying amounts of time depending on the type of Personal Data collected, and where we have an ongoing legitimate business need to do so, including customer services, processing product orders, making data-driven business decisions, maintaining appropriate business and financial records, complying with our legal and regulatory obligations, and resolving disputes. We keep some of your Personal Data for as long as you are a Kiffer Labs customer. For example, we keep your order history, payment information, account information (including personal goals and product preferences), email address(es), and shipping and billing addresses. If you request, we may delete or anonymize your Personal Data so that it no longer identifies you, unless we are legally allowed or required to maintain certain Personal Data, including situations such as (i) an unresolved issue related to your User account, (ii) tax, audit, and accounting obligations, (iii) an unresolved claim, dispute, allegation or litigation, and (iv) mandatory data retention laws in the applicable jurisdiction including regulatory obligations to preserve data relevant to an investigation.

VIII. RESIDENTS OF THE EUROPEAN ECONOMIC AREA

If you are a resident in the European Economic Area, you have the following data protection rights with respect to your Personal Data (as such term is defined in the General Data Protection Regulation 2016/679):

  • Request to be informed of and have access to the Personal Data we process about you;
  • Request that we amend or update your Personal Data when it is inaccurate or incomplete;
  • Request that we delete your Personal Data;
  • Request that we temporarily or permanently stop processing all or some of your Personal Data;
  • Object to us processing your Personal Data on grounds relating to your particular situation;
  • Object to your Personal Data being processed for direct marketing purposes; and
  • Request a copy of your Personal Data in electronic format and to be able to transmit that Personal Data for use in another party's service.

Kiffer Labs, 221

WEST HALLANDALE BEACH BLVD, SUITE 32, HALLANDA HALLANDALE, FL 33009 US